Shipping, Delivery and FAQ
"When will my order be processed?"
Orders are processed each day making sure you get your items as quickly as possible. When ordering, make sure the item is the correct roast, grind, model and or color as we cannot modify or cancel once the order is in the system.
"How long will it take to receive my order?"
Goods: Orders for our goods are shipped and handled from our warehouse in China. Please allow 12-20 days (business) for arrival. During sale seasons and holidays, please allow extra time.
A shipping confirmation is emailed as soon as your purchase has been shipped. Tracking numbers are available on request or log in to view your account.
Coffee: Coffee is shipped from TEXAS and most orders are shipped USPS Priority. Typically 3-5 days delivery once processed.
Please notify us right away if you need to cancel. Once the order is in the system we cannot cancel the process.